Shipping Policy -

Effective Date: 12-07-2023

This Shipping Policy describes the shipping and delivery practices of ("we," "us," or "our") for the products purchased by customers on our multi-vendor ecommerce website ("Website"). This Shipping Policy applies to all customers of the Website. By accessing or using the Website, you agree to the terms of this Shipping Policy. If you do not agree to this Shipping Policy, please refrain from using the Website.

Shipping Methods and Timelines

  1. Vendor Responsibility: Each vendor on is responsible for shipping their products to customers. Vendors are expected to clearly specify the estimated delivery timelines for their products on their product listings.
  2. Shipping Carriers: Vendors may choose their preferred shipping carriers to fulfill orders. The selection of shipping carriers and associated shipping methods is at the discretion of the vendors.
  3. Delivery Timelines: Vendors must make reasonable efforts to deliver products within the specified delivery timelines. However, please note that delivery timelines may vary depending on factors such as product availability, vendor location, shipping carrier, and destination.

Shipping Charges

  1. Shipping Charges: Vendors are responsible for determining and communicating any applicable shipping charges associated with their products. The shipping charges should be fair, transparent, and communicated to customers before they complete their purchase.
  2. International Shipping: For cross-border transactions, customers are responsible for paying any applicable import duties, taxes, and customs clearance fees imposed by the Indian customs authorities or the customs authorities of the destination country.

Order Tracking and Notifications

  1. Order Tracking: Vendors are responsible for providing accurate order tracking information to customers. Customers should be able to track the status of their orders through the provided tracking number or link.
  2. Delivery Notifications: Vendors may choose to provide delivery notifications to customers to keep them informed about the progress and status of their shipments. The notifications can be sent via email or through other communication channels.

Returns and Refunds

  1. Return Policy: Each vendor on may have their own return and refund policies. Customers should review the vendor's return policy before making a purchase. is not responsible for the return and refund process and any disputes arising from it.
  2. Return Shipping: In the event of a return or exchange, customers may be responsible for the return shipping costs unless otherwise specified by the vendor's return policy.
  3. Refund Shipping: If a refund is issued for a returned product, vendors may deduct the original shipping charges from the refund amount unless otherwise specified by the vendor's refund policy.

Legal Compliance

Compliance with Indian Law: Vendors are responsible for complying with all applicable laws, regulations, and legal requirements of India related to shipping and delivery. This includes adherence to applicable export control laws and compliance with customs requirements.

Changes to the Shipping Policy

We may update this Shipping Policy from time to time. We will notify customers of any material changes by posting the updated Shipping Policy on the Website or through other appropriate communication channels. Your continued use of the Website after the changes will constitute your acceptance of the revised Shipping Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Shipping Policy or the shipping practices of, please contact us at