Privacy Policy - GreenBits.in

Effective Date: 12-07-2023

This Privacy Policy describes how GreenBits.in ("we," "us," or "our") collects, uses, and discloses personal information when you use our multi-vendor ecommerce website ("Website") and the services provided on the platform. This Privacy Policy applies to all users of the Website, including vendors and customers. By accessing or using the Website, you agree to the terms of this Privacy Policy. If you do not agree to this Privacy Policy, please refrain from using the Website.

Information We Collect

  1. Personal Information: We may collect personal information from you when you create an account, place an order, or communicate with us. Personal information may include your name, email address, shipping address, payment details, and other information you provide to us.
  2. Usage Data: We may collect usage data, such as your IP address, device information, browser type, and browsing behavior on the Website. This information helps us analyze trends, administer the Website, and improve our services.
  3. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your interactions with the Website. These technologies may track your browsing activity, preferences, and enable certain features. You can manage your cookie preferences through your browser settings.

Use of Personal Information

  1. Providing Services: We use your personal information to provide and improve our services, process and fulfill orders, facilitate communication between buyers and vendors, and respond to your inquiries and requests.
  2. Marketing and Promotions: With your consent, we may use your personal information to send you marketing communications about our products, promotions, and other updates. You can opt-out of receiving these communications at any time.
  3. Legal Compliance: We may use your personal information to comply with applicable laws, regulations, and legal obligations, including tax and accounting requirements.

Sharing of Personal Information

  1. Vendors: As a multi-vendor platform, we share personal information with vendors to facilitate order processing, delivery, and customer support. Vendors are required to handle personal information in compliance with applicable laws and regulations.
  2. Service Providers: We may share personal information with third-party service providers that assist us in operating the Website, processing payments, analyzing data, and delivering services. These service providers are contractually obligated to protect the confidentiality and security of personal information.
  3. Legal Requirements: We may disclose personal information if required by law, regulation, legal process, or government request, or to protect the rights, property, or safety of GreenBits.in, its users, or others.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Data Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

  1. Access and Correction: You have the right to access and update your personal information. You can do this by logging into your account or contacting us.
  2. Marketing Communications: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in the communication or by contacting us.
  3. Cookie Preferences: You can manage your cookie preferences through your browser settings or by using the cookie consent management tools provided on the Website.

Children's Privacy

The Website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us, and we will promptly take appropriate measures to delete the information.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on the Website or through other appropriate communication channels. Your continued use of the Website after the changes will constitute your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at customercare@greenbits.in.